Trust and Safety
Pay inside FlipTrybe, track the order timeline, inspect what you receive, and use disputes before settlement is released.
Buyer protection timeline
Checkout
payment_pending
Buyer starts payment through a supported FlipTrybe provider.
Escrow hold
held
Payment is verified and held while seller, driver, or host fulfills the order.
Delivery or stay
in_progress
Timeline updates, photos, inspection notes, and SMS notifications create evidence.
Buyer review
review
Buyer confirms, requests support, or opens a dispute if the item or stay is not as described.
Settlement
released
FlipTrybe settles the platform fee, seller or host, merchant commission, driver, and inspector where applicable.
Transaction Protection
| Item | Value |
|---|---|
| Escrow holding | Funds held until delivery confirmation rules pass |
| Availability timeout | Auto refund if seller is unresponsive |
| Delivery proof | Code/QR and timeline checkpoints |
| Dispute traceability | Event history retained per order |
Account Controls
| Item | Value |
|---|---|
| Verified phone badges | Phone verification is visible before sensitive marketplace actions |
| Seller verification | Seller, driver, and inspector roles show approval state |
| KYC checks | Applied to payouts and higher trust actions |
| Admin support | Direct support chat for escalations |
Safe marketplace actions
Keep chat, payment, and delivery updates inside FlipTrybe.
Avoid paying outside escrow.
Use photos, videos, receipts, and inspection reports for proof.